Support
Questions about Violightion, or something not working.
Contact
Email: support@dftu.app
Publisher: DFTU, LLC
How do I turn off usage sharing?
Open Violightion, tap Settings, and switch off "Share usage counts". Sending stops at once, and the counts that were waiting and the random install code are deleted from your phone. If you never see the switch, your copy of the app is not set up to share anything.
What is shared, and when, is on the privacy policy page.
How do I delete my data?
Everything you enter into Violightion is on your phone. Delete the app and it is gone from the phone. Violightion does not send your players, groups, scores or rewards anywhere.
If you shared usage counts, they carry no name and the app never shows your install code, so there is no practical way to tell which counts are yours. Turning sharing off deletes the code and anything waiting on your phone, and counts already received are deleted automatically after about 13 months. The privacy policy says more.
Something is wrong
Send an email to the address above and include:
- the app version (in Violightion, tap Settings and look under About)
- your iOS version (in the iPhone's Settings app: General, then About)
- what you did, what you expected and what happened instead
Please do not put the names of the people playing, or other personal details, in the message.